FAQ

1. How long does shipping take?
Processing: 1‑3 business days. Shipping: 5‑10 business days (contiguous US). You'll receive tracking via email.

2. What are shipping costs?
Calculated at checkout based on weight/destination. Free standard shipping on orders over $[amount].

3. Do you ship outside the contiguous US?
Currently, only to the contiguous 48 states.

4. What safety standards do your garments meet?
All our garments comply with the mandatory federal flammability standard 16 CFR Part 1610 (Standard for the Flammability of Clothing Textiles). This standard classifies textiles into three classes based on burning characteristics when tested on a 5‑inch fabric specimen held at a 45° angle:

  • Class 1 (Normal Flammability): Burn time ≥3.5 seconds for plain surface fabrics. Class 1 textiles are acceptable for use in clothing。

  • Class 2 (Intermediate Flammability): Applicable only to raised‑fiber surfaces with burn time between 4‑7 seconds. May be used in clothing。

  • Class 3 (Rapid and Intense Burning): Burn time <3.5 seconds. Class 3 textiles are hazardous and banned from use in clothing.

All our garments are Class 1 compliant.

5. What are the FTC labeling requirements for clothing?
Our garments comply with two key FTC regulations:

Textile Fiber Products Identification Act (16 CFR Part 303): See 16 CFR Part 303 for the complete implementing regulations.Permanent labels must disclose:

  • Fiber content (e.g., "100% Cotton," fiber percentages by weight in descending order)

  • Country of origin (e.g., "Made in China" or "Imported")

  • Manufacturer name or Registered Identification Number (RN)

Care Labeling Rule (16 CFR Part 423): A "care label" is a permanent label or tag containing regular care information and instructions, attached in such a manner that it will not become separated from the product and will remain legible during the useful life of the product. Instructions must include at least one safe cleaning method (wash, dry clean, or both).

6. Do your children‘s garments require a Children’s Product Certificate (CPC)?
If any garment is intended for children 12 and under, we provide a Children's Product Certificate (CPC) based on third‑party testing at a CPSC‑accepted laboratory, including CPSIA lead (<100 ppm substrate, ≤90 ppm coating), phthalates (<0.1%), and 16 CFR Part 1130 tracking labels on product and packaging.

7. Do your garments have a California Proposition 65 warning?
Proposition 65 requires warnings for products containing any of over 900 listed chemicals known to cause cancer, birth defects, or other reproductive harm when exposure exceeds safe harbor levels。Some garments may contain listed chemicals, such as phthalates (DEHP) or perfluorooctanoic acid (PFOA), which have been cited in Proposition 65 notices for clothing products including jackets, shirts, shorts, and pants. When applicable, a Proposition 65 warning is displayed on product pages and packaging.

8. How do I care for my jeans jacket?

  • Wash separately for the first few washes (to prevent dye transfer).

  • Machine wash cold, gentle cycle, with like colors.

  • Turn jeans jacket inside out to preserve color.

  • Tumble dry low or line dry.

  • Do not bleach unless necessary.

9. How do I care for my printed floral dress?

  • Machine wash cold, gentle cycle, with like colors.

  • Turn dress inside out to protect print.

  • Do not use bleach.

  • Tumble dry low or hang dry to prevent shrinking.

  • Iron on low heat (avoid direct contact with print).

10. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay.